How Can a TMS Help Improve Driver Retention?

Published:Jun 13, 2025

Updated:Jun 23, 2025

3 min. read
Two Drivers Shaking Hands in Front of a Semi Truck in a Lot

The trucking and freight industry continues to combat high turnover rates among drivers that have an impact on business operations for many companies. Data provided by the American Trucking Association has shown that turnover rates have reached as high as 94% in recent years and the cost of hiring a brand-new driver can range from $12,000 to $15,000. These statistics make driver retention even more critical for trucking companies and a Transportation Management System (TMS) may be able to help. If you want to know how a TMS can help improve driver retention, we may be able to answer your questions at TenTrucks.



Can a Transportation Management System Help with Driver Retention?

Technology has the capability to improve operations and day-to-day life in a variety of ways and in the freight industry, a Transportation Management System has the potential to improve driver retention for your company. A Transportation Management System provides the tools that freight companies need to make operations more efficient and make day-to-day operations easier for the drivers — providing additional incentive to stay with a company.

POV of Man Driving a Semi

Here is a quick look at the ways a TMS can help improve driver retention: 

Improved Communication

The communication between drivers and dispatchers can lead to stress and confusion for the drivers and potential shipping errors. A Transportation Management System with a mobile driver app — like the TenTrucks Mobile App — provides real-time updates for drivers that enhance communication between drivers and dispatchers, leading to on-time deliveries and less stress for drivers. 

Improved Routes

Increased delays, hours in traffic, and long drives can add to the day-to-day stress for drivers and a Transportation Management System can help mitigate those issues with improved route planning. The ability to optimize routes means drivers spend less time on the road and companies are more productive and profitable.

Improved Dispatching 

A Transportation Management System provides innovative solutions that improve driver dispatch and scheduling, that can in turn, improve driver retention. The system allows dispatchers to track driver assignments, driver availability, and makes it simpler for drivers and dispatchers to schedule time off. 

Improved Paperwork and Compliance 

Day-to-day paperwork and compliance documents can lead to added stress for drivers that a Transportation Management System can minimize. TMS solutions can manage compliance, track hours of service, automate some paperwork, and minimize the redundant paperwork and tasks for drivers. 

Improved Truck Maintenance

Owner-operators and fleets can employ a Transportation Management System to track maintenance, create alerts for needed maintenance, and better manage truck repairs. This helps reduce stress for drivers and ensure that vehicles are well maintained and operations can run smoothly. 


READ MORE: Top 5 Benefits of a Transportation Management System 


How can a TMS help improve driver retention? If you have wanted to ask — we hope this quick overview has helped answer your questions. With innovative solutions that improve efficiency and day-to-day operations, a Transportation Management System provides substantial benefits for drivers and freight companies.

Contact TenTrucks today to learn more about our TenTrucks TMS platform!