What Are the Benefits of a Dispatching Service for Trucking Companies?
Published:Apr 28, 2025
4 min. read
Dispatching plays an important role in the success of trucking and freight companies and in many ways is the foundation of that success. With the increase of e-commerce and a global market, meeting shipping deadlines and getting cargo from Point A to Point B has become even more complicated and many trucking and freight companies have turned to dispatching services like those provided by TenTrucks to help them streamline operations.
Trucking and freight companies that are considering a dispatch service may be asking — what are the benefits of a dispatching service for trucking companies? TenTrucks may be able to help answer your questions and get you on the right track.
Top 5 Benefits of a Dispatch Service in Trucking
Advances in technology and cloud-based platforms have made third-party dispatch services a valuable asset for trucking and freight companies that hope to grow their business. Available dispatch services have the capability to function as a 24/7 dispatcher for your freight company and can provide a long list of benefits that focus on streamlining operations and helping you become more efficient and profitable. Here is a closer look at the key benefits provided by a dispatching service like TenTrucks that can be paired with a Transportation Management System (TMS) to augment your capabilities.
1. Load Optimization and Brokering
Dispatch services can serve as an extension of your business in many ways and provide valuable assistance with how you optimize loads and by brokering contracts with new clients. Many dispatching services have the ability to find potential customers and will help negotiate the best prices for loads — allowing you to stay focused on the bigger picture for your company.
2. Improved Communication and Collaboration
Communication between drivers, dispatchers, and managers can be complicated. A dispatch service like TenTrucks will handle driver check-ins and communicate any potential issues with your customers, which has the potential to improve customer relationships and lead to continued business. Not only do dispatch services improve communication between drivers and dispatchers, the platforms can coordinate movement with brokers and shippers.
3. Increased Profits and Performance
Profits are the end goal and increased profits and performance are a key benefit of dispatch services. With dispatch services in place to handle route and load optimization, trucking and freight companies can be more efficient on the road, reducing fuel consumption, reducing idle time for drivers, and maximizing each load to ensure you reach your profit goals.
4. Improved Compliance
The Department of Transportation (DOT) regulations can be complicated and it can be difficult for trucking companies to make sure all of the i’s are dotted and the t’s are crossed. Trucking and freight companies that do not adhere to DOT regulations can be subject to financial penalties and more. Dispatch services can track compliance to ensure your company checks all the boxes from driver Hours of Service to insurance coverage. Improved compliance has the added benefit of improving safety for your drivers with more attention devoted to safety regulations.
5. Time and Money Saved
Trucking and freight companies can reduce business costs and time spent on day-to-day tasks with the help of a dispatch service like TenTrucks. Dispatch services will take on many day-to-day tasks — like paperwork — that your team would otherwise be responsible for. This means less time spent on this busywork and more time spent on critical operations for your business, that can result in reduced overall costs.
READ MORE: Top 5 Challenges for Trucking Companies in 2025 and Beyond
Are you considering a dispatching service for your trucking and freight company? You may be asking — what are the benefits of a dispatch service for trucking companies? We hope that this brief overview has helped answer your questions and illustrated how a dispatch service like TenTrucks may benefit your operations.
Contact TenTrucks today to learn more about our TenTrucks Dispatch Services!